Mark Norman

Mark is a Training Specialist for customers in Queensland, South Australia and Northern Territory.

He has 15 years’ experience in the legal publishing industry in Australia as a trainer, working with clients to improve the research skills of users of online resources.

He has a First Class Honours degree in Library & Information Studies and over 10 years’ experience as a librarian in the UK and Australia,. He has worked in libraries in law firms, Higher Education, media, government and professional legal bodies, providing training, research and current awareness services. He is also a Fellow of the Higher Education Academy (UK).

Mark provides training and support on the following products and platforms:

• Westlaw - Australia, Precision Australia, UK, Canada and Classic
• Practical Law - Australia, Premium, Global, UK, US and Canada
• Connect 4
• ProView
• Drafting Assistant
• CheckPoint Australia
• XYZ Generator