Mark Norman

Mark is a Training Specialist for customers in Queensland, South Australia and Northern Territory.

He has over ten years’ experience in the legal publishing industry in Australia as a training consultant, working with clients to improve the research skills of users of online resources.

He also has over 10 years’ experience as a librarian in the UK and Australia, working in law firms, Higher Education, media and professional legal bodies, providing training, research and current awareness services. He is Fellow of the Higher Education Academy (UK).

Mark loves getting stuck into a tricky research query and is passionate about supporting and advising clients to exploit and manage technological change to improve their team and organisational goals.

Mark provides training and support on the following products and platforms:

• Westlaw (Australia) and Westlaw Classic
• Practical Law AU/Global and UK
• ProView
• Drafting Assistant
• CheckPoint Australia